Chatting with fans on Fanvue is one of the most effective ways to grow and retain your audience. A well-balanced messaging strategy, such as combining personal messages with mass messaging. Other tools like AI automation saves time while increasing earnings. 

Why Building Relationships with Fans Matters

Fans subscribe not just for content but for connection. Engaging with them makes them feel valued, leading to:

  • Higher retention – Your fans will stay subscribed for longer when they feel that they enjoy personal interactions with you.
  • More PPV sales - Engaged fans purchase more exclusive content.
  • Increased earnings - Intentional engagement drives loyalty and spending.
  • Setting Up Automated Messages

Automated messages ensure every fan receives a warm message at every step of their journey. You can set these up by going to your Messages > Clicking the lightning icon in the right hand corner > Select Create Automated Message. 

Creators can choose from multiple categories, such as new subscribers, followers and purchases to name a few. Consider setting up at least 3 automated messages as touch-points. This is a great way to see how active and responsive your subscribers are. 

Set up auto-replies for key moments:

  • ‘New Subscriber’ Automated Message: "Hey, thanks for subscribing! What’s your name? Let me know what kind of content you’d love to see from me. I can’t wait to get to know you…"

Pro Tip: Asking for your fans name and the content they’d like to see instantly encourages conversation and you’re able to get an understanding into exactly what your new fan is looking for. Allowing you to customise your strategy to ensure they are happy and feel connected to you. Once they’ve given you details into who they are and what their interests are, our Smart Notes section will keep track of this so you can use the information later.

  • ‘Subscription Renewed’ Automated  Message: "Thank you for renewing your subscription with me this month! Want a sneak peek at something special?”

Pro Tip: Offering your renewing subscribers special content and offers will make them feel valued, thus strengthening their connection to you and your content. Either give them a free piece of content or something with a big discount so they feel valued and know you appreciate them sticking around.

  • ‘Subscriber Cancelled’ Automated Message: “Hey , I don’t want to see you go… is there anything I can do to make this experience better for you? I have a lot of content coming up that I don’t want you to miss!”

Pro Tip: When a subscriber cancels, take the opportunity to ask for feedback or understand their reasons for cancelling. This can help you to optimise your page and level up your content, and it also shows subscribers that you care about their experience and want to make it a positive one for them. 

‘New Purchase’ Automated Message: "Thanks for buying my content! Your support means so much to me, and just so you know, I’m available to chat if you want to see more.” 

Pro Tip: Fans love feeling appreciated and knowing their support makes a difference. A warm thank-you message encourages repeat purchases and keeps them engaged. You can also use this moment to spark a conversation or suggest similar content they might enjoy!

Mass Messaging Strategies That Work 

Mass messages are great for checking in with your fans  but shouldn’t replace personal interactions. Use them strategically. Take a look at how you can leverage these for results:

Send a ‘Check-In’ Message: Use mass messaging to engage your fans by asking who’s online and ready to chat. As responses come in, continue the conversations personally, build connections, and when the time is right, introduce PPV content to drive sales.

💡 Pro Tip: You can unsend your mass message so that anyone who hasn’t opened it won’t see it later—helping to prevent message fatigue.

Create ‘Custom Lists’: Get to know your fans—their interests, preferences, and even spending habits—so you can organize them into custom lists. This allows you to send targeted PPV content within mass messages while keeping it personal.

For example, if a fan mentions they love black lingerie, add them to a ‘Black Lingerie’ list. Then, in your mass message, you can say:"I remember you telling me how much you love me in black lingerie, so I made something just for you."

This approach makes your messages feel exclusive and tailored, increasing engagement and sales!

🚨 Reminder: Mass messages are a powerful sales tool, but they work best when combined with personal engagement. Use them to check in with your fans—to see who's active and ready to chat. Once they respond, continue the conversation one-on-one to build a connection, then introduce PPV content when the time is right.

Using AI Messaging to Save Time

AI messaging helps maintain engagement while freeing up time for content creation and all of your other tasks. My AI is a tool for creators to use when they’re sending a high volume of messages to multiple fans and they want to keep these conversations going. AI-powered messaging tools can streamline fan engagement by:

  • Generating personalised responses: AI can suggest replies based on past conversations.
  • Helping with content promotion: AI can draft messages to encourage sales while keeping a natural tone, using your tone of voice and personality to craft responses and keep these fresh and rotational.
  • Optimising response times: Quicker replies lead to better fan satisfaction, and more earnings for you! 

Note: As great as the AI chat assistant is, don’t overuse it. Nothing beats the personal touch that comes from you curating messages for your fans.

The Perfect Messaging Strategy

To maximise your earnings starting from today, try out our foolproof messaging strategy:

  1. Using personal messages to build relationships, learning fans’ names, likes and dislikes can go a long way in encouraging conversions and engagement. Ask open-ended questions and encourage your fans to keep talking by asking them about their interests and creating personal connections.
  2. Set up automated messages for engagement and to encourage continued spending. Use your Notes feature to jot down information about your fans and keep this close to ensure that your conversations flow. 
  3. Be positive, friendly and engaging! Positivity and a friendly tone of voice goes a long way when chatting to your fans. Your fans will feel more eager to interact when you’re being genuinely attentive and warm. Avoid those one-worded responses! 
  4. Leverage AI tools to streamline responses and respond quickly to keep the conversation flowing but remember to also make it your own
  5. Send mass messages strategically. Mass Messages are a great way to tell when your fans are active or are online, but these shouldn’t override personal messages and connections. See your Mass Messages as a touch-base, and a quick way to learn.

A strong chat strategy keeps fans engaged. Show your fans you appreciate them, and they’ll show it right back to you through tips, subscriptions and sales. Start optimising your messaging today and watch your earnings grow!